A couple of weeks ago Andy of highlighted that buyers were buying multiple items in multiple transactions, rather than adding them to their eBay shopping basket and making a single payment.
Of course as well as the buyer not benefiting from shipping discounts, making multiple payments costs the seller 20p for each PayPal transaction on top of the percentage charge.
This was all part of eBay testing compulsory immediate payment. Buyers taking part in the test no longer saw the “Commit to Buy” page but were taken straight to checkout – the item wasn’t considered sold until paid for.
eBay appear to have spotted this problem and have introduced a new interstitial page to ask if buyers want to pay or if they’d like to continue shopping.
Looks like a bit of a result for sellers and useful for buyers. Making it easy for buyers to do all of their purchases in one go makes perfect sense and any seller would prefer one single order, rather than having multiple single item orders to process.
Mark also sent us a screen shot with slightly different messaging, rather than “Still Looking?” the alternative test asks “Buying more items from this seller?”
7 Responses
This would seem to be postive.
Unlike Lithium who have removed a post I placed on the eBay PSB linking to this blog.
Reason for removal? Advertising.
Astounded.
So funny!! Will have a word see what they have to say 🙂