Responding to last week’s announcement about feedback changes, I’ve seen a number of sellers say that they will leave “false positive” feedback for buyers they would previously have left negs for: that is, a positive score because that’s all they can do, but with the word NEGATIVE prominently featuring in the actual comment. Though this will add to the positive score of bad bidders, it will, they believe, still warn other sellers about the problems they’ve encountered.
The problem is, of course, that in a mass of positives, there’s no way to tell which are the real positives and which the disguised complaints. Feedback analysers Toolhaus have come to the rescue, with a new tool which seperates these feedbacks from the rest. An extra tick box on their negs tool will search for positive comments containing the words “negative” or “neg”: Toolhaus say they’ll evolve the tool based on feedback from users, so if you like it, do talk to them.
Personally I’ll be sticking with my granny’s advice, and if I have nothing good to say, I’ll say nothing at all.