The secret to avoiding phone calls to confirm your identity when selling on eBay was revealed in the US workshop on . If you don’t want the hassle of phone calls then using the PayPal security key will avoid the need to confirm your identity when selling from a different (or new) computer.
The only problem is the key hasn’t been made available to UK sellers even though it was released over a year ago in the US. Sadly, if they use the same criteria in the UK as the US – cookies and flash objects – whenever users log on from a new PC they’ll have to confirm their identity, almost certainly by phone.
The one exception to identity confirmation with be when using tools (either eBay tools such as TurboLister or those by other companies), which use . Third party authorisations allow you to enter your user name and password on eBay and a token is generated to link your eBay account with the third party tool or application.
For those sellers that are required to confirm their identity the proceedure will be:
- Select a phone number on file or to specify a new phone number and also put in your Secret Answer.
- Select whether you want to receive the call Now or in 2 minutes.
- You will receive a PIN over the phone that you should jot down.
- You will be presented with a field on the page where you enter the PIN.
- Upon success, you will be redirected back to the listing flow.
It should be a fairly simple proceedure, but it’s worth realising that if you clear your cookies, don’t have flash installed, clear flash objects, or don’t have a PayPal security key, then you’ll have to confirm your identity every time you list an item on eBay.