eBay have acknowledged a problem with search, where a title-and-description search is not showing up items which should be visible, though the same listings *do* show in a title-only search. The problem was first reported on seller forums both in the UK and the US earlier in the week: customer support had told several sellers that there was no known problem, but the eBay.com Announcements Board has now said:
Title and Description Search is not displaying all items correctly. Please be assured that we are working aggressively to resolve the issue, and expect it to be fixed by the end of next week. We know how frustrating this is, and sincerely apologize that the fix will take so long, but the reindexing necessary to complete the fix literally takes several days to run.
If you are a seller and your item is not displaying in a Title and Description Search, please don’t hesitate to contact Customer Support, and they will be happy to refund your fees upon validation that your item is impacted by this bug.
If you are a buyer, these items are always available by using Title-only Search (simply uncheck the Include title and description box when running a search). Additionally, if you have Favorite Searches set up, you may want to temporarily modify them to search by Title only.
I would respectfully suggest to eBay Support that they have no idea how frustrating this is; their income, after all, isn’t relying on this function working correctly. Moreover, not everyone reads the AB board – particularly buyers for whom it normally holds little of interest – so they will have no idea why their searches are suddenly not working.
There’s been no corresponding announcement for UK sellers yet, but with an official post to point to now, sellers with missing listings should probably contact customer support with details of the affected items.
Updated to add: also on eBay France.