It’s not often that you get a buyer who is an out and out fraudster, but that’s just what’s happened to a friend Alistair who runs one of the biggest car accessory outfits trading on eBay – . His warehouse is just a couple of units down from me so he walked the evidence across to show me.
Having shipped a car battery charger the buyer said they’d changed their mind and returned it. The box looked fine and it was sent with tracking but when opened the contents looked nothing like the original product. Basically the buyer switched the product for a broken dirty useless DVD player just to make up the weight and returned it claiming his money back from PayPal.
Alistair is going to pursue this vigorously and has already reported the matter to the police and obtained a crime reference number. His next step is to speak to his account manager at eBay to report the buyer and start a claim against the buyer. We’ll let you know how he gets on as soon as we have more news.
This isn’t something that happens very often to eBay traders, and the buyer is leaving themselves wide open to prosecution. If it does ever happen to you make sure that it’s reported to both eBay and the police, if nothing else it’ll flag the buyer and might prevent them carrying out the same scam on another seller.