Meet the company: Linn Systems (Linnworks Developers)

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Fedor Dzjuba and Jegor Possashkov
Founders of Linn Systems
Back in 2003 two online sellers, Fedor Dzjuba and Jegor Possashkov, founded a company called LinnSystems. They were both at the time online retailers and recognised the need for a multi-channel business management platform.

Recognising that there was a specific need for a system for both small and medium sized online retailers they set about the task of creating a solution for the rapidly developing market.

The software they created was later named Linnworks, and today Fedor and Jegor tell us about the solution that they’ve created.

Mission and values

Linn System’s mission is to automate key business processes in a multi-channel ecommerce world. The more united and automated key business processes are, the less resources will be needed to sustain the business and more time the owners will have to develop it.

Another important task for Linn Systems is to remain off-the-shelf software where clients can customise the system for those business processes that are of their highest priority. This philosophy allows the creation of universal solutions for the clients all over the world.

At Linn Systems we believe that competitive edge will be achieved only by those retailers who will reconsider their business model in time and will start selling their products simultaneously across different marketplaces. Nowadays this is a market requirement and not what was once an innovative approach. That’s why at the beginning of 2011 we released a free version of Linnworks, that will not only help new retailers get acquainted with multi-channel ecommerce but will also give them opportunity and necessary resources to develop their businesses faster and more effectively than ever before.

Linnworks Today

In 2008 Linn Systems started to sell its core Linnworks product to businesses without any tailoring or bespoke consultations. Today, there are more than 2,000 retailers who use Linnworks order management software and stock control system every day.

Our community numbers more than a thousand users, who directly participated in the system creation that forms Linnworks today. Retailers always share their ideas and problems with us which gives us the ability to be well informed about the latest trends and also to identify the most significant areas that need future development.
– Fedor Dzjuba, Founder of Linn Systems

Linnworks version 4 released in 2011 is considered to be the most radically-modified and improved version of Linnworks and its previous versions. Its advanced functionality and flexibility is attracting more and more attention of Enterprise clients.

In 2012 the company expects to consolidate its status as one of the most dynamic developing companies in the sphere of online-business automation.

Benefits of Linnworks

Linnworks specialises in automation of individual and complex business processes such as:

  • Order management
  • Stock control
  • Inventory management
  • Shipping management
  • Listing management
  • Repricing
  • And much more

Best of all, Linnworks is highly affordable, giving smaller and medium-sized online retailers the same powerful tools as the big corporations but at a fraction of the cost of bespoke systems.
It comes with no commission, no costs per transaction and no contract agreements.

There’s a free Linnworks Anywhere trial and registration takes under a minute, with no need for card details. For further consultation or information, visit the Linnworks website.

Linnworks numbers

  • Integrates with 30+ marketplaces and e-commerce platforms
  • Integrates with 20+ shipping couriers
  • Adapts to your business with 7 different ways to process orders
  • Processes 100 orders in under 1 minute
  • Handles re-pricing of 20,000+ listings

10 Responses

  1. Love the system, it’s definitely helped us to streamline a lot of our day-to-day processes and at a much more competitive price than some of the other solutions I had a look at! Only thing that’s missing so far for me is a built in EPOS system to manage orders in our store.

  2. Hi Karl,

    Thank you for your comments.

    EPOS system at the moment is the most awaited module and we are glad to confirm that it should be released in production by the end of this month.

  3. I to use the linnworks system, its fantastic! only thing that lets the system down is it does not show a eBay Seller Manager sales record number, I would have thought it would been a essential part of the eBay integration. I have been promised this is to be added in the future, finger’s crossed they add it soon.

  4. We use Linnworks, the system is fantastic and I would recomend them to any business, only issue is, wish we had found it years ago.

    We have doubled our turnover in the last year which would not of been possible without Linnworks.

    Would love to see auto mapping on titles on the amazon side just like ebay mapping, would make things a little easier.

    Keep up the great work guys

    Terry Johnson
    I Want Stationery.com Limited

  5. We use Linnworks and it has transformed our business enabling us to sell on new channels such as Amazon and Ebay which we could never be bothered with before. Now, along with our store, picking, shipping, ordering, returns etc from all channels are all handled under one neat system.

    Very responsive team behind Linnworks who listen to their users suggestions and ideas.

    First class

  6. A very good system which saves time, and grows sales. These guys offer fantastic service and really deliver an exceptional product. Compared to the big boys (channel advisor and eseller pro) this will save you thousands and does the same sort of thing.

    There some points I would like to see addressed:
    – integration of interlink courier
    – integration of ekm powerstore
    – sometimes eBay sync is not perfect all the time. This needs to be bulletproof.

    I love mean repricer and amazon bulk lister

    . Keep up the improvements

  7. Thank you for your great comments! Clients like you make everything we do worthwhile.

    Karl: “Only thing that lets the system down is it does not show a eBay Seller Manager sales record number, I would have thought it would been a essential part of the eBay integration”.

    eBay Seller Manager sales record number is indeed on our implementation list and will be available in the nearest future, Karl. Please get in touch with us if you need more precise ETA.

    Terry: “Would love to see auto mapping on titles on the amazon side just like ebay mapping, would make things a little easier”.

    Auto mapping my title isn’t reliable in a lot of cases. The reason it exists for eBay is that eBay does not require SKU whereas Amazon always requires SKU.
    SKU (Stock Keeping Unit) is a more reliable method of updating inventory and linking order products as it’s a common value whereas title is variable in most instances. More commonly the title can also change on Amazon when the listing is revised; this would mean that the link would be broken, since the SKU is unique to you then it means that the link would be held and therefore provides a better link between the channel (in this case Amazon) and Linnworks.
    As it stands, we will not be adding this feature in the nearest future but will be more than happy to discuss it in details with you.

    John: There some points I would like to see addressed:
    – integration of interlink courier
    – integration of ekm powerstore
    – sometimes eBay sync is not perfect all the time. This needs to be bulletproof.

    “Integration with InterLink Courier” – This is currently possible by using the Custom/Bespoke Courier feature within Linnworks and the software from InterLink called Ship@Ease. This allows a velocity connection between the two systems thus allowing the integration to be possible.
    For more information, please visit our documentation page here: https://linnworks.com/Doc/custom_bespoke_courier

    “Integration with EKM Powershop” – Such integration will not be possible because of the partnership restrictions EKM have made. All of the companies we integrate with we do so on a mutual agreement, i.e. both sides benefit from the integration and clients from both ends are happy. EKM Powershop required a revenue share while we found such restriction unjustified.

    “Sometimes eBay sync is not perfect all the time. This needs to be bulletproof.” It would be great if you can provide us with more information with regards to this topic. Please share your ideas with us in our Uservoice system: https://linnsystems.uservoice.com/forums/109869-linnworks

  8. I love the explication about the no-partnership with ekm… sometimes the things go wrong. Keep going Linnworks you do a great job.

  9. downloaded the free version so I could manage stocl leves accross ebay and amazon, cannot work out how to use it.

  10. Hi FT,

    Please get in touch with us either via our LIVE chat (Monday-Friday, 09:30am-05:30pm) or call us directly to discuss your queries with one of our advisers.

    We’d love to know more about your requirements before we can recommend the most time-effective way to achieve your desired scenario.

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