eBay have changed their mind. At the time of their last announcment when the lowered the delivery estimate for 2nd class post from 3-5 days to 2-3 days, they said that they’d be leaving 1st class post alone. Now they’ve said that the first class delivery estimate of 1-2 days will be changed to 1 working day.
Royal Mail’s own delivery target is that a minimum of 93% of First Class mail will be delivered the next working day. That means 7% of your customers won’t get 1st class post a day early.
eBay realise that this may not be popular with some sellers but say that they have seen an uplift in orders from buyers when they tested this change and no increase in poor feedback or DSR ratings.
eBay will of course be keeping an eye on the change and if they see a difference in unhappy buyers they’ll doubtless jump on it. For sellers there’s no changes to make, especially if you’re a seller who doesn’t use 1st Class Royal Mail. For those that do cross your fingers, buckle up your belt and hope that Royal Mail’s service doesn’t dive and if your customers are in the 7% of late deliveries that they don’t ding your feedback.