Amazon Prime members paying an annual free for unlimited next day delivery on certain items are unable to select this as an option. The situation has likely arisen due to bumper Black Friday weekend sales and is unlikely to get better any time soon as Amazon launch their Cyber Monday deals today.
Trying to order a DVD with Express Delivery reveals Amazon offering “FREE One-Day Delivery with a free trial of Amazon Prime” but with a delivery date of Thursday this week, not Tuesday which is what you would normally expect from Express Delivery. There doesn’t seem much point for signing up for Amazon Prime at this time of year.
This has a serious knock on effect for sellers using Amazon FBA to fulfil their orders. Tamebay readers tell us that you cannot now select Express Delivery – it’s greyed out and not available as an option. If you select first class delivery Amazon shows the earliest available delivery date as Friday of this week… and it’s still only Monday.
If you’re using Amazon FBA to fulfil your eBay orders you need to keep an eye on their shipping times and watch your feedback, especially your detailed seller ratings for despatch time.
Amazon have invested heavily this year in their own courier network, supposedly to ensure that they have capacity for the peak selling season, so much so that it’s impacting Royal Mail results. However it appears that even this isn’t enough and Amazon is at 100% of their shipping capacity, at least so far as the UK is concerned.
Let us know if Amazon’s slowdown is affecting your eBay or website orders out of FBA. You’ll also need to verify your 3rd party software doesn’t through up errors when you try to book Express Delivery.
Thanks to Tamebay readers Mark and Andy for the first heads up on this story