How to claim from Amazon FBA for lost or damaged stock

No primary category set

Earlier we ran a story that asked whether you night be due a refund for lost or damaged stock that you hold with Amazon FBA (Fulfilment by Amazon). It was prompted by an email from a Tamebay reader who had managed to claim back several thousands of pounds. If you use FBA then there’s every chance that you’re due a bit back.

What was unclear in the post was the exact process you need to go through, what reports you need to run and how you actually make a claim to Amazon.

Thankfully Chris from Repricer Express has come up trumps and shared with us a step-by-step guide (including screen grabs) called How to Get an FBA Refund for Lost or Damaged Goods. Cheers Chris.

4 Responses

  1. Those instructions for for Amazon.com.

    Amazon UK doesn’t have a filter for “Reason Group”.

    And the codes in the downloadable report aren’t very obvious. I wonder why that is? 🙂

  2. Had a reply this morning stating that you’d have to run the report by SKU with misplaced inventory, destroyed and inventory found and if there’s a discrepancy they’ll investigate. Claims can also only go back 18 months.

RELATED POSTS..

Amazon launches South Africa with Ireland coming

Amazon launches South Africa with Ireland coming

Sean Taylor and Zehra Hicks 2024 Oscar’s Book Prize winners

Sean Taylor and Zehra Hicks 2024 Oscar’s Book Prize winners

Amazon Vendor vs 3P selling and the hybrid approach

Amazon Vendor vs 3P selling and the hybrid approach

Amazon Introduces Low-Cost Grocery Delivery Subscription in US

Amazon Introduces Low-Cost Grocery Delivery Subscription in US

Amazon 2023 Stats and Performance

Amazon 2023 Stats and Performance

ChannelX Guide...

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.

Latest

Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars