Over the Christmas break Chloë of eCommerce Masterplan published a podcast covering the most interesting things in ecommerce in 2017. It’s 20 minutes long and well worth a listen in you coffee break this morning.
Chloë spoke to Alex O’Byrne one of the founders of We Make Websites, Matt Warren is the founder of Veeqo, Ciaran Bollard is the managing director of Kooomo, Chris Dawson of Tamebay (yes that’s me!) and Simon Bell is the founder and managing director of Diligent.
There’s no one answer to what was the most interesting in ecommerce in 2017, but the rise of Shopify, the beginning of the end of Google, where shoppers are finding products to buy when they’re not using Google, the increasing pressure of marketplaces are putting on traditional retailers through service and delivery speed, voice and image search and how this impacts retailers product listings and the trend for retailers to think less about getting a single sale and more about how to maximise the lifetime value of a new customer.
It’s been an exciting year – listen to the podcast to find out more: