eBay have delayed the changes to their Premium Service delivery criteria by one month. The eBay Premium Service changes were due to be introduced on the 1st of June, but it will now be applicable from the 1st of July 2018.
The changes which were announced in the Spring Seller release were intended to prevent sellers from gaming the system to qualify for the eBay Premium Service Badge.
Currently sellers have to offer a free domestic delivery service and a next day paid option to qualify for eBay Premium Service and this will now remain the case until July. Some sellers are offering very long but free delivery options and extortionately priced next day options but are still qualifying for eBay Premium Service. They will get away with it for another month until they’re reined in.
At the same time it will get easier for good sellers to meet the requirements. The free shipping option has to have an expected delivery within three days but eBay have added new services which will now qualify. The requirement to offer a next day option is changing to a 2 day option, but eBay are capping the delivery charge to a reasonable £10 or under. Finally, for items that sell for £20 or more, tracking becomes a requirement and a valid tracking number must be uploaded to eBay at the point of despatch.
Main eBay Premium Service Changes from the 1st of July
|Current||From 1 July 2018|
|Seller Type||eBay Top-rated seller||eBay Top-rated seller|
|Returns||30 days or better||30 days or better|
|Shipping Option 1||Free domestic delivery||Free domestic delivery within 3 working days|
|Shipping Option 2||Paid for next day||Delivery within 2 working days for no more than £10|
|Tracking||N/A||Listings have tracked delivery services and a valid tracking number is uploaded within the dispatch time for all items >£20|
eBay Premium Service qualifying Royal Mail services