Meet the company: GFS

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GFS are all about making carrier management easier covering everything from the checkout on your website to managing carrier bookings and ensuring that parcels are delivered anywhere in the world with the minimum of fuss and effort.

It’s all very simple for a small business starting out who perhaps rely on just the national postal carrier, but as parcel volumes grow and shipping requirements become more complex they’ll need couriers for different services, then other couriers for delivering to Europe and perhaps more still for worldwide destinations. It’s always worth having back up couriers in reserve if your main courier hits capacity and before you know it you’re running multiple courier contracts each with a different booking system and often a dedicated printer to produce each courier’s different sized label format.

GFS can simplify all your carrier management requirements so today we asked Bobbie Ttooulis, GFS Group Marketing Director to tell us more about their solutions and how they can make your shipping life easier:

Who are GFS?

GFS is the trusted delivery partner behind some of the UK’s fastest growing ecommerce brands like Molton Brown, Dune, Superdrug and Mamas and Papas. Established in 2001, GFS Group comprises GFS Parcels, GFS Technology and GFS Logistics and is one of the largest providers of flexible and affordable global delivery services and solutions.

What do GFS do?

Simply put, we can take care of all your delivery and returns, from checkout to doorstep – anywhere in the world.

We do this by combining the capabilities across the 3 areas of our business and tailoring solutions to customer needs:

1. GFS Parcels

Free expert advice and single access to the widest choice of carriers, services, methods and price points across the globe. This includes proactive parcel tracking & carrier management by GFS Customer Care teams.

2. GFS Technology

Full suite of software to automate labelling, despatch, parcel tracking and performance reporting, with easy integration to your website and operational systems:

  • GFS Checkout – free website plug-in that enables you to offer a wide range of delivery options tailored to each customer’s order and address
  • GFS Selector – single system for multi-carrier labelling
  • GFS Channel Connector – software that consolidates orders across multiple marketplaces and ecommerce stores for faster and easier despatch
  • GFS Seeker – single visibility and tracking of parcels across all carriers
  • GFS Reportor – powerful analytics dashboard to track and report on delivery performance across your carriers

3. GFS Logistics

GFS vehicles and drivers for a single collection service with late cut-offs and expert pick and pack order fulfilment services for growing businesses

For a simple overview of how GFS impacts the delivery journey from checkout to doorstep click here.

What makes GFS different?

We bring Parcels, Technology and Logistics all under one roof together with GFS delivery expertise and buying power. This gives retailers easy access to the advice, tools, services and prices they need to grow their business through the ‘one GFS’ relationship. This is what makes us different but also unique in the industry.

What can we do for a retailer?

We help retailers grow by taking the complexity and cost out of delivery so they can concentrate their efforts on selling more. Here are some examples of how we have helped our customers:

  • Wilko deliver up to 10,000 orders per day and grow online revenue by 50%
  • Mamas & Papas dramatically reduce cart abandonment rates and increase speed of despatch by 15%
  • Hatton’s Model Railways expand into the US, increasing international sales by 650% and customer satisfaction by 40%
  • Axminster Tools and Machinery provide product specific delivery options for over 17,000 items
  • eBay seller, Sit-Stand, sell into new markets and grow sales by 500%

How can we help you grow your business?

GFS‘ unique combination of delivery capabilities across parcels, technology & logistics gives ecommerce businesses the expertise & tools they need to sell to more customers by:

a. Enabling greater choice of delivery options at the checkout and a better delivery experience so less customers abandon their baskets and more come back to buy again
b. Making international delivery simple and easy so you can sell to more customers in more countries
c. Providing the technology that enables seamless despatch across multiple sales channels so you can reach more customers through more marketplaces
d. Combining parcel services, logistics and technology to increase operational efficiency so you can despatch more orders to more customers- faster, with greater accuracy and reduced cost

What should I do next?

Contact GFS for a free consultation with one of our delivery experts

Further Reading

Download a free eBook on customer experience.

Download this infographic for a simple overview of how GFS impacts the delivery journey from checkout to doorstep.


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