’s John Clem is appointed as MetaPack General Manager

No primary category set

MetaPack has announced that John Clem, Chief Product & Strategy Officer at will also act as General Manager of MetaPack with immediate effect. He will be responsible for steering the business following the company’s acquisition by in July.

John Clem has been on the senior management team at for fifteen years and prior to his most recent role, which he took up in 2012, he was Vice President, Product and Service Operations for six years. He has also served as Director of Corporate Strategy and as a Director of Marketing where he led the launch of’s Package Insurance and PhotoStamps products.

Before joining, John Clem was a management consultant at Booz Allen & Hamilton and also worked as an engineer and manager in the petrochemical and utilities industries. Clem is moving from the company’s California headquarters to be based at MetaPack’s offices in London and is taking on the responsibilities of Steve Rowley, formerly Executive Chairman at MetaPack, who is now leaving the company.

They claim that the extensive knowledge that John Clem brings to the role, not just in terms of his experiences with, but also in his ability to devise and implement business strategy, will deliver invaluable and insightful leadership for MetaPack. Time will tell.

John has been a very important element in the growth of, not least because of his deep understanding of eCommerce delivery. He has designed many of our new shipping features over the last five years, and they have been instrumental in’s success in the U.S. market. We now fully expect John to bring that expertise to his management of MetaPack, working together with Founder Patrick Wall and with the executive team to fulfil our ambitious plans for the future.
– Ken McBride, Chairman and CEO,


£52 Billion of UK Online Sales Boosted by Omnichannel Experiences

£52 Billion of UK Online Sales Boosted by Omnichannel Experiences

Meet ChannelX at The Delivery Conference 2024

Meet ChannelX at The Delivery Conference 2024

Strategies for 2023 with Andrew Norman

Strategies for 2023 with Andrew Norman


The Delivery Conference 2023


Zedify pedal power deliveries through Metapack

ChannelX Guide...

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.


Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars