It’s the time of year when many ecommerce operations are considering taking on additional fulfilment capacity. This may be even more important for many retailers as we enter a winter with the pandemic – being able to flex and ensure your best sellers fly out of the door even if you are subject to local lockdown restrictions or have staff self-isolating at home. Today we talk to Dave Dowman, Managing Director, FedEx Cross Border Fulfilment to find out more about P2P Fulfilment and how they can assist you on the operational side of your business.
Who are P2P Fulfilment?
P2P Fulfilment (A FedEx Cross Border Company) are experts in international ecommerce. We are the global fulfilment division of FedEx Cross Border, with fulfilment centres in the UK, Netherlands and USA. We offer multi-territory Fulfilment with one seamless integration. A technology-based solution with the market-leading ecommerce transportation services part of the proposition as standard. P2P Fulfilment is designed for ecommerce with the end customer in mind.
What do you do?
P2P Fulfilment offers enterprise-level secure storage facilities, pick and pack operations and technology driven environments that optimise everything we do for our customers. Orders can be received directly from online stores and sales channels such as Shopify, Magento, WooCommerce, Amazon and eBay using our direct integrations. This means there is no timely and costly development required. Our API integrations allow us to tell our customer’s sales channel when an order has been dispatched, so the end customer has up to date information. We can also sync our customer’s inventory levels to all of their channels across multiple territories, so all their sites show accurate inventory levels at all times.
Why should I be interested?
P2P Fulfilment is not just a one warehouse operation. Instead, we have a network of warehouses all using the same technology and procedures globally, supported by one of the market leaders in supply chain and transportation, FedEx. From a straightforward integration, our customers can have access to industry-leading fulfilment services, which include: multichannel integrations, secure storage environments, paperless, optimised and accurate pick and pack, bespoke customer outbound packaging and order preparation as standard, which is then delivered directly to our client’s customers using one of our many ecommerce transportation services.
What sets you aside from your competitors?
Being part of FedEx Express sets us apart through technology, transportation services and global expertise. P2P Fulfilment offers unrivalled services to the market in multiple territories around the world. With exclusive access to the P2P and FedEx networks, we can bring global markets closer to our retailers with one integration. We offer integrated network support and transparency to every touchpoint within the fulfilment managed journey, this extends to the very moment that the customer order is delivered. One dashboard that monitors every process. A digital window into your very own virtual warehouse.
What would your ideal customer look like?
Our ideal customer is typically an online retailer. One who sells anything from fashion apparel, supplements, consumer electronics, cosmetics to contact lenses and more. We work with clients that process north of 1000 orders a month and want to grow and scale their businesses. We can provide access to market-leading fulfilment operations and worldwide transportation services all from one integration.
Case studies
“P2P Fulfilment have proved a huge support to Naturecan during our start-up phase and have enabled rapid internationalisation on the back of their excellent back end platform.
P2P Fulfilment are adept at supporting both B2C and B2B growth and their expertise on Harmonisation codes and Import / Export has been a real value add on our growth journey so far. Their customer service is second to none and their responsiveness makes all the difference to us, as a client.”
– Andy Duckworth, CEO, Naturecan
“At Wolfson Brands Ltd we have been using P2P fulfilment for the past 7 months and have been blown away by the level of service we have received.
They do an excellent job of managing our stock, packing and dispatching all of our orders. All team members are always very responsive to any correspondence and find quick, effective solutions to any issues we encounter. We have also found that any extra service we have required with regards to packaging, stock movements or bespoke orders have always been expertly handled with the most positive attitude.
We are extremely happy to recommend the services of P2P Fulfilment to anyone looking to outsource their warehousing and distribution.”
– Andy Robinson, Operations Director, Wolfson Brands
What integration solutions do you have?
P2P Fulfilment have integrated with many of the most popular marketplaces and shopping carts. 275 and counting! We also have our own API so can connect to custom built platforms too. Our most popular integrations are:
- Shopify +
- Magento 2
- WooCommerce
- BigCommerce
- Amazon
- eBay
- Groupon
- Open Cart
How do I get started?
We can get you up and running in as little as five working days! This is for our most simple solution. If you are interested, please get in touch today and we can begin to talk about how we can help you grow and scale your business in multiple territories around the world.
