For just 72p, Royal Mail will now collect a parcel from home in what’s going to shake up the entire industry and, in this pandemic winter, is going to be hugely welcomed by large numbers of people wanting to send gifts to their loved ones. Why go out face-masked up to the Post Office when your friendly local Postie will pick up your parcel while doing their rounds and for many the 72p per parcel charge will be less than the cost of petrol and parking to get to their local Post Office anyway.
Royal Mail Parcel Collect will see Posties able to collect parcels as well as deliver them on their daily round. It is one of the biggest changes to the daily delivery since the launch of the postbox in 1852. Under the ground-breaking initiative, postmen and postwomen will collect a parcel from the customer’s door or nominated safe place for 72p per parcel, in addition to postage costs. Parcel Collect is also available for pre-paid return items at a cost of 60p per item.
Royal Mail Parcel Collect can pick-up up to five parcels per address per day and is available six days a week. You can book up to five days in advance and up to midnight the day before. This will be a great service for casual marketplace sellers, but if you’re a professional seller likely to send more than five parcels per day then you’ll still need to arrange a regular Royal Mail collection.
In order to use the service, you simply need to have already paid the correct postage to send your item. If an item does not have pre-paid postage such as a return, you can pay for their postage online at royalmail.com/bookcollection or via the Royal Mail app and opt for ‘Parcel Collect’. You can then work out the correct cost of postage for your item and print out a pre-paid label to stick to the package. When the item gets collected, you will receive an email notification that acts as proof of postage.
This nationwide launch follows an initial roll-out of Parcel Collect in certain postcode areas of West England which ran in September.
“I used Royal Mail’s Parcel Collect during the initial roll-out of the service in Bristol. The service was really easy to use, and it was a convenient way to send a gift to my aunt, particularly as I have a new baby so time is precious! I will be using Parcel Collect again in the future to send parcels in the post.”
– Claire Roebuck-Sacks, Mum, Bristol
For many, this is a brilliant service – who hasn’t asked their Postie if they could take a letter for them rather than run to the pillar box? Well now you can and the only people who are likely to be upset will be the Post Office who will miss out on some business. As a plus point however, you can buy Tracked24 and Tracked48 online with Royal Mail Parcel Collect and these services weren’t available at the Post Office (The Post Office can’t even accept these services if you pre-pay online as their Horizon system won’t scan the bar codes!).
“Royal Mail Parcel Collect is a fantastic step forward for all of our customers. It makes it easier to use our services than ever before. Whether you’re up against time and working from home, making a return, selling online or sending a gift to make someone’s day, Royal Mail Parcel Collect is here to help. The launch of Parcel Collect is part of our commitment to continuously make our services better and more convenient.”
– Nick Landon, Chief Commercial Officer, Royal Mail