eBay have recently published their 2020 Diversity, Equity and Inclusion Report which details what the marketplace have done and where they are headed and how they are remaining committed to becoming a richly diverse, equitable and fearlessly inclusive place to work. eBay have made it clear that they empower people and create economic opportunity for all.
“Sellers and buyers connected over items purchased for both joy and necessity, fueling livelihoods on our marketplace. Our employees, most working remotely and unable to connect in familiar ways, adapted. We leaned into learning moments at difficult times when people were hurting, and we also found new ways to celebrate cultural moments. And we mobilized resources to demonstrate our ongoing commitment to communities in need.”
– Jamie Iannone, President and CEO, eBay
Despite 2020 being a hugely challenging year in many ways and not only in regards to the pandemic. Many difficult and important topics were brought to light bu eBay have shown that despite the challenges their communities came together and pushed forward connecting buyers and sellers and fueled businesses.
Diversity, Equity & Inclusion on the Marketplace
In the Diversity, Equity and Inclusion Report, many of the sectors which make up eBay are mentioned including the marketplace itself.
Uplifting Small Businesses
The great support for small business owners and entrepreneurs during the pandemic is evident. Programmes such as Up & Running and their Seller School helped provide businesses and sellers that represented a diverse range of backgrounds, experiences, locations and inventories training, education, support and grants.
Charity & partnerships
eBay’s partnerships have helped increase access to opportunities for underserved populations worldwide. Charity partnerships have helped raise money for those who needed it most throughout the pandemic.
Offensive Materials Policy
eBay made sure to promote trust and respect on the marketplace by updating their Offensive Materials Policy to include the Black Americana category and ensure items that promote stereotypes based on race or ethnicity were removed. eBay are continuously evolving these policies.
Engaging new buyers
eBay worked on their offerings to attract and engage new customers and enthusiasts around shared passions such as collectables, sneakers and watches.
