Amazon have added two integrated carriers consolidators, The Delivery Group (TDG) and MHI, that handle seller-fulfilled orders and they both will qualify for Amazon Valid Tracking metrics.
This is really interesting, as for the first time tracking numbers from consolidators will be considered valid on Amazon. Generally, consolidators offer services from a range of carriers but supply their own tracking numbers which mean diddley squat to consumers – they don’t match up to the carriers’ own tracking and so can only be tracked on the consolidators’ site.
On Amazon, tracking that doesn’t work on the carrier site will not be much of an issue, as Amazon are so good at passing tracking information to consumers – especially those that have the Amazon app installed on their mobile devices. All that’s needed is for the retailer to add the consolidator tracking number when confirming the order despatch.
TDG
The tracking ID consists of a string of 8 to 30 alphanumeric characters.
MHI
The tracking ID consists of the prefix “MHI” followed by 1 to 3 digits and a string with a length between 5 and 30 characters.
TDG & MHI Tracking from 9th April
Effective April 9, 2023, you must enter valid tracking information for all seller-fulfilled orders sent via MHI and TDG. This will impact your valid tracking rate and program eligibility.
You have to provide the following tracking information under “Order > Manage Orders > Confirm dispatch.”
It’s worth a reminder that you are required to maintain a 95% valid tracking rate on your domestic shipments through Amazon.co.uk over a rolling 30-day period when you dispatch from an address in the UK to a delivery address in the UK.
