Before launching Found So Pretty, Ilana Rehavia had enjoyed a successful career as a journalist. However, following the birth of her daughter, Ilana was inspired to change to a career that would give her more control of her time.
Found So Pretty was Ilana’s way to combine her passion for fashion with a viable business that enabled her to spend more time with her daughter. But beyond simply selling preloved fashion, the business has been built on the same values of love and kindness that Ilana follows in her everyday life.
Ilana is therefore always willing to go the extra mile for her customers, such as ensuring items are delivered the next day for funerals, weddings, job interviews and everything in between. It’s this exceptional service and understanding of her customers that has seen Ilana maintain 100% positive Feedback throughout her selling journey.
It’s also why she’s a more than worthy winner of the eBay Above & Beyond Award, with Found So Pretty the true embodiment of acting with integrity and empathy, and making sure every customer is satisfied.
The Above & Beyond Award recognises businesses that go above and beyond for their customers – with an extensive list of outstanding feedback, which is testament to their unwavering commitment to customer service.
