Vinted has announced that Vinted Pro has officially launched in the UK, meaning that for the first time businesses can register on the marketplace as sellers. Vinted have already started messaging existing sellers informing them that Vinted Pro is live… with a bit of a suggestion that they might like to upgrade their account.
Main changes you’ll want to know are that it’s still free to sell on a Vinted Pro account, you can have a pro account and a personal account, Pros have to offer 14 day returns, and businesses are required to display their contact details.
As of today, Vinted say that if you are a professional, you must declare yourself as a “Pro Seller” on Vinted and they’ll be instructing you to do so if they identify you as a business and then you’ll have the joy of ticking boxes and building your Ts and Cs (outlined below) and everything else that comes with being a business instead of a consumer seller.
Vinted API
A big bonus of a Vinted Pro account is that it opens up access to Vinted Pro Integrations. This is an API tech solution for businesses selling second-hand on a larger scale enabling you to seamlessly integrate your catalogue with the Vinted platform.
Not only will you benefit from automated updates between your own shop and Vinted Pro account, you’ll even automatically get PDFs of Vinted shipping labels with each sale.
However a word to the wary… you’ll need knowledge of API implementations, it’ll take a month or so to get set up and you’ll have to map your database fields to Vinted’s taxonomy. Frankly, for most sellers, it’ll be worth waiting until your favourite multichannel software provider does the work for you!
Vinted Pro Ts and Cs
Vinted Pro Terms and Conditions will include standard terms of sale that will apply to all the sales you make through Vinted. They already include a lot of the information required by law and reflect your legal obligations and the buyers’ legal rights. In your Vinted Pro Account settings you’ll be able to create Additional Policies with the mandatory information that is specific to your business. The table below sets out the information that needs to be displayed and when you need to provide it.
| Information to be provided | Who will provide it? | Where? |
| Essential characteristics of the item (detailed description) | Pro Seller | On your item page |
| Price of the item (including VAT and all other applicable taxes) | Pro Seller | On your item page |
| Your name or the name of your organisation (the same provided to Vinted by you during the registration) | Pro Seller | In your profile page and Additional Policies |
| The address of your establishment and, if different, that of your registered office, your telephone number and email address (the same provided to Vinted by you during registration) | Pro Seller | In your profile page, Additional Policies and in the order confirmation emailed to the buyer |
| Your trade registration number, if applicable (the same provided to Vinted by you during registration) | Pro Seller | In your Additional Policies |
| Your individual tax identification number, if you or your company are subject to value added tax | Pro Seller | In your Additional Policies |
| Payment methods | Vinted | In the Vinted Pro Terms and Conditions and at checkout |
| Delivery date or deadline and shipping providers | Vinted | In the Vinted Pro Terms and Conditions and at checkout |
| Existence of a legal warranty of conformity | Vinted | In the Vinted Pro Terms and Conditions |
| Procedures for exercising the legal warranty of conformity (how to contact you) | Pro Seller | In your Additional Policies |
| Existence of a legal warranty against hidden defects | Vinted | In the Vinted Pro Terms and Conditions |
| Procedures for exercising the legal warranty against hidden defects (how to contact you) | Pro Seller | In your Additional Policies |
| General information on the buyer’s right of withdrawal (its conditions, time limit, procedures for exercising it) and its standard form | Vinted | In the Vinted Pro Terms and Conditions |
| Your Returns policy, applicable when buyers withdraw from the sale (optional). For example: do you offer free returns or must the buyer bear the return costs? Do you wish to allow returns beyond the legal 14-day withdrawal period? | Pro Seller | In your Additional Policies |
| Existence of commercial warranties and procedures for exercising them (optional) | Pro Seller | In your Additional Policies |
| After-sales service (optional) | Pro Seller | In your Additional Policies |
| Procedures for dealing with complaints against you | Pro Seller | In your Additional Policies |
| Possibility of calling on the services of a consumer mediator, and name of that mediator | Pro Seller and Vinted | In your Additional Policies and in the Vinted Pro Terms and Conditions |
| Electronic link to the European Online Dispute Resolution (ODR) platform | Pro Seller and Vinted | In your Additional Policies and in the Vinted Terms and Conditions |
