eBay’s new International Site Visibility feature launched today, and hundreds of eager sellers were keen to add it to their existing listings and reap the rewards of extra visibility on eBay.com.
Sadly, eBay’s system didn’t want to play, and many sellers who tried to add in the new feature were greeted with this error message:
[item number and title]
Unfortunately, as a result of that revision, your listing no longer appears to comply with all of our local policies for the following eBay site(s):
Your listing for [category?] is not allowed.
We have removed international site visibility from your listing. Please note that the fee for this feature will not be credited back to your account.
If you’re able to revise your listing to make it eligible again for international site visibility, you can add it back to your listing at no extra charge.
If you have any questions about local listing policies, please contact Customer Support for that site by clicking “Contact Us” on any Help page.
Thank you for your understanding and cooperation.
eBay Trust & Safety
(Emphasis mine.) Happily, Pink Rona has now that the items are visible on .com despite the message; anyone who finds their item not showing up as expected should contact Customer Support “and your fees will be refunded once investigated.”