We’ve seen a few reports of eBay sellers having problems when entering parcel tracking numbers in the past week. But, equally, we can’t say for sure that there has been a problem. So we thought it best to ask the experts: that means you. Have you experienced any problems when entering, or indeed editing, eBay tracking numbers this past week or so?
The reports are unclear and inconsistent. But basically sellers say that they are having problems entering the details, editing the numbers and amending them. One Facebook commenter noted that they had been in contact with eBay customer support and they conformed there was a problem. Another said that they had previously experienced issues which did now seem to be resolved.
Obviously, tracking numbers are a requirement for sellers and critical because they determine certain aspects of your defect level and seller rating. And, in the event of a problem or dispute, they are vital in determining the path of events. Even if eBay doesn’t always take them as gospel.
And buyers value them too: it helps them understand when exactly they’re going to get the goods and make plans accordingly.
Have you experienced an issue with eBay tracking numbers in the past week or so? Please let us know so we can build a full and complete picture.