Metapack wins ‘Best Product’ at the eCommerce Expo Awards 2019

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Metapack have taken home a top award for their return’s product at the eCommerce Expo Awards 2019.

“What a fantastic evening at the eCommerce Awards, and a huge congratulations to Metapack for winning the best product for its fantastic returns product at eCommerce Expo 2019.”
– Graeme Howe, managing director, eCommerce Expo.

This year’s ceremony, which was held at the London Marriott Hotel in Grosvenor Square on the 25th September, saw hundreds of the ecommerce industry’s key players gathering to recognise and honour the achievements of their peers.

Judged by industry experts, the awards recognise innovative new products and services which cut costs, streamline processes and increase revenue for organisations operating in the ecommerce space.

The Best Product at eCommerce Expo was awarded to Metapack Returns, recognising its ability to simplify the returns process for shoppers via a self-service online portal.

“We are thrilled to receive our first accolade at this awards ceremony, recognising Metapack’s brand-new Returns portal. This award is a testament to all of our hard work over the past 12-months, and I’d like to thank every member of the Metapack team and partners for their hard work.

Returns are the latest in our portfolio of enterprise-scale ecommerce delivery software solutions, helping retailers and brands reduce their cost to serve returns while offering an improved and more convenient experience to their customers.”
– Duncan Licence, vice president, product, Metapack.

Over the past 12-months, the Metapack Returns software has undergone a number of significant developments to make the most of the new technology and return shipping services such as paperless labels, home collections, cross-border consolidation, and tracking notifications.


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