There is nothing you can do to avoid becoming yet another victim of the eBay PayPal email payment address scam. Sellers on eBay don’t have the tools to monitor the PayPal email payment addresses on their listings to protect themselves. However there are some steps you can take to try and stay safe:
Steps to avoid and detect the eBay PayPal email payment address scam
Beware of phishing emails
There are only two ways your account can be compromised and fall victim to the eBay PayPal email payment address scam – directly through methods such as clicking on a link in a scam email or indirectly if eBay’s servers are compromised or an internal eBay employee is complicit in the fruad. We would expect that from the cases already that if it was an eBay employee eBay would have discovered this by now and similarly if their servers were compromised. Be wary of clicking on links in emails.
Two factor authentication
Use two factor authentication to access your eBay account. This sounds simple if you are a one person business, but if you are a larger business and need to give multiple employees access to your account then each and every one of them could be compromised if they click on the wrong email link.
If you already use business rules for your PayPal email payment address. This should set your address for all your listings but there’s still nothing to stop a scammer changing your business policy and if they do it won’t generate an alert.
Precautionary bulk edit PayPal payment email addresses
Bulk change your PayPal email addresses. There is a practical limit to how often you can do this and if you’ve been compromised there’s nothing to stop the scammer going back into your account to change them again.
Reconcile every single sale from eBay to PayPal. In practical terms this might be possible if you only have a few dozen sale a day, but if you have hundreds or thousands of sale a day it’s simply not practicable.
Get eBay to run a check
Phone eBay support and ask for a report detailing the PayPal email payment address for all your listings. If all 200,000 business sellers in the UK do this it will cause an enormous amount of work for eBay, but if will give you certainty that for you, at least at the moment, that you’re not being scammed. Or, you’ll find a dodgy email address to which your money is being diverted.