Yoni Mazor is the COO & Co-Founder of GETIDA. He began developing GETIDA after successfully operating a $20 million yearly Amazon FBA business, selling fashion brands internationally. GETIDA analyses your data, reconciles your inventory and then a case managers file claims for maximum FBA fee reimbursements on your behalf putting cash back into your business and boosting your top line profits. In this guest post today, Yoni takes a look the Amazon FBA reimbursements opportunities you could be missing out on if you don’t claim.
Amazon FBA Reimbursements Opportunities
When you sell on Amazon FBA there is a great option available for you to recover funds back from Amazon by auditing your FBA transactions for discrepancies. Typically Amazon provides an 18-month lookback period to reconcile all FBA related transactions and any found discrepancies except for FBA inbound shipment and FBA pick and pack fee overcharges.
The world of Amazon FBA sellers is mostly split into two sides. The first side is not even aware that there are FBA discrepancies that entitle the sellers for FBA reimbursements, and that there is an opportunity to recover funds. Thus they have zero awareness of the opportunity. We hope that by reading this article you will join the following side.
The second side are savvy FBA sellers who are aware of the FBA discrepancies and take action by setting up an in-house audit process to claim the funds, but are still not aware that there is opportunity to recover more funds, much more. So in other words, the second side is not aware of the full recovery potential because of the lack of experience and available resources at their disposal to keep track of the constantly evolving FBA discrepancies.
Most FBA sellers are aware of the first type of discrepancy because it is the most prevalent type and happens when sellers ship their inventory to the FBA centers. So for example you shipped 1,000 units to the FBA center and during the FBA inbound receiving process only 990 units got successfully received. Hence, there is a discrepancy of 10 units. This type of discrepancy is mostly the entry level discrepancy and can be considered the gateway to Amazon FBA auditing.
Once your units are inside the FBA center, some of the units can get lost, damaged, disposed, disappeared, disposed or get overcharged with a myriad of fees. The same type of issues can occur when Amazon transfers your units from one FBA to another, let’s say from Liverpool, to Nottingham. In addition, when Amazon sends products to the consumers when marketplace orders are received and when consumers send the products back (aka FBA refunds, FBA customer returns). Lastly, when sellers remove their FBA inventory via FBA removal orders that’s when further discrepancies can occur.
A prudent FBA seller keeps a constant track on all the FBA related transactions and takes immediate action, once a discrepancy is found, by opening a case with Amazon Seller Support, and bringing the matter to their attention to see if an FBA reimbursement is indeed approved. If you are an FBA seller and any of the article information is forgein to you, you are probably leaving money behind and should learn more about this topic to make sure you are getting all the funds that you are eligible to receive.
A good place to start expanding your breadth of knowledge on this topic is visiting the Amazon FBA reimbursement policy page, and diving into all the ins and outs on how to conduct a thorough FBA audit on your Amazon account. Of course, if all of this is too much for you to handle, there are professional and authorised solution providers available on the Amazon Seller Central AppStore that can assist you in securing all the FBA reimbursements that you are eligible to receive.