As of today, the 1st of october, Dr. Karl Pfaff takes up the reins as GLS Group CEO, He takes over from Martin Seidenberg, who has been appointed as Group CEO of IDS plc (Royal Mail’s partent company) in August 2023. With the succession of Dr. Pfaff GLS continues to build on GLS experienced leadership.
This may be largely insignificant currently to UK retailers, who’s main dealings with IDS will be through Royal Mail, even if some of their parcels are eventually delivered through GLS. But it’s worth noting that two past IDS Group CEOs have come from GLS… we could be looking at the person who could be leading the entire group in the future, including Royal Mail, ParcelForce (if it’s not rolled into Royal Mail in the interim) and GLS.
I am delighted to appoint Karl as Group CEO of GLS. Under Karl’s leadership, GLS Germany has grown significantly in revenue and profitability. He managed GLS’ transition to a highly customer centric B2B and B2C parcel network while successfully navigating the company through the turbulent times of the pandemic, strong inflation and international economic and political challenges. Karl has significantly contributed to the ongoing group wide digital transformation and to making GLS a more sustainable company.
– Martin Seidenberg, Group CEO of IDS plc
It is a privilege to be appointed to lead GLS Group. GLS is an exceptional business with great potential, outstanding people and a strong brand. We will remain focused on quality and profitable growth in the current challenging macro-economic environment. Through continued investment in our people, digital excellence and quality, we want to strengthen the foundation for outstanding customer experience.
– Dr. Karl Pfaff, Group CEO, GLS
