Back in October eBay announced trials of the Community Court would commence early in the new year. Community court was touted as a way to allow those who feel they’ve received unfair negative feedback to have their complaint considered by a panel of community members. If enough agree that the feedback is unfair, it will be removed.
Although the community court pages are still live on the eBay site the has quietly been revised to state the project has be postponed indefinitely.
Whilst on a site the size of eBay there are always going to be priorities, this is one of the features many members were looking forward to. Unfair and retaliatory feedback has always been a contentious issue and whilst many sellers take feedback in their stride as a fact of life of trading on eBay, others are at times furious at their feedback records being marred by ratings they feel they didn’t deserve.
Hopefully eBay will be replacing the program with similar measures in the future. It may be that’ Community Court has been shelved in favour of progressing other projects such as automatic feedback for buyers. Only time will tell what eBay has in store for us in 2008, the one thing that’s certain is more changes in the area of feedback are coming.
7 Responses
hurrah common sense has prevailed,
feedback is in danger of becoming the main purpose of ebay rather than buying and selling
A shame: this was a bold experiment.
received a neg on another id today
buyer moved house and did not update address, items missing, we are accused of all sorts of fraud and skullduggery,
too right we retaliated and if it were to be removed by a bunch of ebay do gooders, we would not have been happy at all
One of the things I’m most disappointed about is the chance to see what would have happened to negs like North’s. Depending on how the two of them had been worded, I wouldn’t have been at all surprised if the one the buyer left had been removed, and if the nice rational one saying “buyer gave wrong address and then blamed seller for non-delivery” had stayed. But now, we’ll never know.
But most of all, I think it would have made buyers in general happier using the site, and that would have been good for all sellers. I hope they reconsider at a later date.
“A shame: this was a bold experiment.”
Frankly I’m sick to my back teeth of their bold experiments.
of course I must agree with sue
if it makers buyers in general happier its a good thing, regardless of what it is, though I feel this would have just complicated things rather than improved them,
I have 11 negs on this Id I am proud of each everyone of them they are my babys I have grown to love them ,I have nurtured them ,and cared for them, they bring back fond memories 😆 😆 😆 😆 😆
PMSL, North 😀