Clarifications on eBay’s new DSR and fees policies continue to leak out, bit by bit, from Richmond. One such today was posted on the Powerseller board * by pink Olly [PS sign in needed] who said:
you need at least 10 DSRs to be left for each of your four DSR ratings in a 30 day period for us to calculate your ‘minimum 30 day DSR’ figure.
In other words, if 10 buyers each month do not rate you on each DSR criterion, eBay will not be able to assess your 30 day DSR score, so you will automatically be ineligible for FVF discounts.
This does not, of course, mean you need to sell ten items a month. Not all buyers leave a score on all four criteria; many buyers do not leave any stars at all. My own accounts vary between one in two buyers leaving stars, and one in five. So the real volume of sales necessary to ensure eBay have enough data to calculate whether you’re a good seller or not may be many times more than ten per month.
This isn’t a particularly surprising development; most of the recent changes have, after all, been designed to reward volume selling. But it’s a shame that eBay are making these clarifications to policies that affect people’s livelihoods not as part of a public announcement, but on closed message boards where they are most unlikely to be seen by the smaller sellers who are the ones most affected. This should have been part of the original fees announcement, so that those affected would have had time to plan properly for the change, instead of finding out about it only after the fact.
(* Bizarrely, the original thread where this was stated, which had been pinned, has been pulled, but Olly has repeated himself on a number of other threads.)