eBay have a technical issue that appears to be ending ‘Good til Cancelled‘ listings. Readers are reporting that listings are not automatically relisting after 30 days and emails from eBay say the cancelled listings have ended and failed to renew due to one or more missing required product identifiers.
The email says: “One or more of your Good ‘Til Cancelled (GTC) listing(s) weren’t renewed and are no longer listed on eBay. The listing(s) weren’t renewed because of the reasons shown below. Listing(s) not renewed due to one or more missing required product identifiers (UPC, Brand, MPN, etc.)”
However we’re told by sellers that ended listings did in fact have the correct product identifiers or “does not apply” was selected for products which do not have a barcode.
Have you had listings ended unexpectedly? One seller tells us they’ve lost sales history for 1000’s of past sales so it might be worth at least checking your best selling products… although if it is a bug rather than eBay’s intention your listings could still end no matter what edits you do.