Big Brother is watching everything that you do on eBay!
It would appear that eBay are not just spying on messages in case you add an email address or phone number to help a buyer make a purchasing decision or send you information that they can’t get through eBay messages. We’ve discovered this weekend that eBay are also scanning the text you send through Best Offers.
An example in the main image of an eBay Best Offer looks innocent enough, it details the product that the buyer can expect and sets out the pricing that the offer relates to which includes an additional light (no off-eBay sales here, the Best Offer Price is inclusive of extras included in the deal). You’d think everything was good, just a regular seller doing what they do every day and providing a great service to buyers and keeping the deal on eBay.
Not so however, eBay decided that the string of numbers might be a cunningly disguised telephone number and threw up a warning reading “We’ve noticed that your offer included some contact information. We don’t allow email address, phone numbers or URLs in communications”.
We’ve written to warn eBay sellers on multiple occasions not to include contact information in eBay Messages. The latest eBay Seller Release has also set out the time table to remove contact information from eBay listings and your eBay shop. Now it would appear you need to be ultra careful as to what information you include in Best Offers.
Once again we urge caution and consider carefully if an eBay Message or Best Offer that you’re about to send contains contact information or anything that could be interpreted as such. If so then the only advice has to be don’t send it.
It’s not enough to simply make sure that you don’t include contact information. eBay’s robot scanners have been tuned to be so sensitive they’re trying to double guess how people might try to disguise this information, so much so that they’re misinterpreting genuine messages if they so much as suspect something dodgy is going on.