The end of the year, and the oncoming frenzy of Black Friday and peak, has prompted a comment from the new head of eBay seller experience. It’s always good to reflect and review and it makes for interesting reading and we’d love to hear your reactions.
It’s billed as “Bob’s Blog: 2017 Retrospective – Looking Back While Continuing to Move Forward.”
And he notes: “As 2017 comes to a close, I’d like to take a moment to reflect on our accomplishments and remind you that your partnership and the eBay community, is what sets us apart.”
Take a moment to have a read of what Kupbens has to say. There are several things that spring immediately to mind. He justifiably talks about eBay’s growth and development this year. Another highlight, according to the post, is the easier selling experience that 2017 has seen.
But most interestingly Kupbens’s third point is related to his view that there has been a sea change in 2017 that sees a “strong partnership” between eBay and its sellers. It would be interesting to know if that is something you agree with.
Perhaps one of the most disruptive aspects of the eBay experience in 2017 has been the firm’s approach to contact details and communications between buyers and sellers. It doesn’t immediately sing of a strong partnership.
The other consideration, that it’s hardly surprising that Kupben’s didn’t address, is that the vast majority of change that has been filtering down in his post does seem to be largely relevant to US sellers on the eBay.com marketplace.
If we were to sum up change on eBay.co.uk in 2017, we’d note that is has been largely scant compared to what’s been going on stateside. Maybe that will change in 2018?