My buyer's email address is out of date

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Yesterday’s information from eBay on how eBay member to member communications is changing struck a chord with Nick, who trades on eBay as iposters. The following is the history of an unpaid item dispute opened when the buyer failed to pay:

eBay 05-Nov-08 at 09:45:45 GMT
This case has been opened by the seller with the following reason: The buyer has not responded.
 
eBay 11-Nov-08 at 23:30:36 GMT
Buyer has indicated that they will pay for this item. The item details are as follows:
Item: High School Musical 3 Graduation Poster Brand New Large
Transaction date: 14-Oct-2008
 
Buyer 11-Nov-08 at 23:35:39 GMT
I have sent message to seller for postal address to send cheque – had no reply – cannot access through the ebay route their address as my email address has changed and not logged as yet with ebay. need seller to send me address as has put cheque as an option but no address.
 
iposters 12-Nov-08 at 09:13:26 GMT
We have had no emails from you about this.
Our address is as follows. Please make payment to: POP-culture.biz Limited
 
Buyer 13-Nov-08 at 22:13:58 GMT
Thank you. I can assure you though that 3 messages were indeed sent. Cheque will be in the post tomorrow.

You’d think it might end there, but no, it continues:

eBay 13-Nov-08 at 22:17:14 GMT
Buyer has indicated that they will pay for this item. The item details are as follows:
Item: High School Musical 3 Graduation Poster Brand New Large
Transaction date: 14-Oct-2008
 
Buyer 13-Nov-08 at 22:19:15 GMT
Please advise as to how much postage and packing is as all I can receive is £3.99 for the poster.
 
iposters 14-Nov-08 at 08:54:49 GMT
Please click the pay now button on the item. This will take you to the checkout. Select personal cheque as payment method and it will work out the shipping and give you our address.

The news that eBay will begin to ensure users maintain a valid email addresses will solve problems like this at a stroke. The buyer wouldn’t have received the item won email, the invoice, notification that a dispute was opened or indeed any communications at all.

This buyer has over 100 feedback, is aware that the problem is simply that they’re not receiving emails, but still seem incapable of completing the transaction. Enforcing them to update to a working email address would enable them to receive an eBay generated invoice and they could simply pay straight away.

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